We ship all US domestic orders within 5-10 business days. 

If more than 10 days but less than 30 days have passed since delivery, we offer store credit in the amount paid, excluding shipping costs. Unfortunately, we do not issue refunds after the 10-day period. Once 30 days have passed since delivery, we are unable to offer a refund or store credit. 

We advise routinely dusting your items with a gentle cleanser to preserve its look. Periodically, it may need to be softly wet with a mild detergent solution.